Privacy Policy
Last updated: October 1, 2026
FlowBIM.ai, a division of LOOKLOOP LLC ("FlowBIM.ai," "we," "us," or "our"), respects your privacy. This policy explains what information we collect through flowbimai.com (the "Site"), how we use it, and the choices you have.
1. Information we collect
Information you provide. When you submit our contact form, we collect your name, email address, the details you share about your project, your firm size, how you heard about us, and your city or country.
Information collected automatically. Like most websites, our Site collects limited technical data through our website platform, Squarespace, including your IP address, browser type, device information, pages visited, and referring site. This is used for security and to understand how the Site is used.
Cookies. We use cookies and similar technologies. Non-essential (analytics) cookies are only set after you consent through our cookie banner. See Section 6.
2. How we use your information
We use the information to respond to your inquiry, provide and improve our services, maintain the security and performance of the Site, and comply with legal obligations. We do not sell your personal information.
3. Legal bases (for visitors in the EU/UK and similar regions)
Where applicable, we process personal data based on your consent (cookies, contact form), our legitimate interest in operating and securing the Site, and compliance with legal obligations.
4. How we share information
We share information only with service providers that help us operate the Site and our business, under appropriate confidentiality terms. Our website is hosted by Squarespace, which processes data on our behalf. We may disclose information if required by law. We do not sell or rent your personal information to third parties.
5. Data retention
We keep contact-form submissions for as long as needed to respond to and follow up on your inquiry, and as required for our records or by law. You may request deletion at any time (see Section 7).
6. Cookies and analytics
Our Site uses essential cookies required for it to function, and non-essential analytics cookies provided through Squarespace to understand Site usage. Non-essential cookies are set only with your consent via our cookie banner, and you can change or withdraw your choices at any time through the banner.
7. Your rights
Depending on your location, you may have the right to access, correct, or delete your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us at studio@flowbimai.com. We will respond within the timeframe required by applicable law.
8. International visitors
We are based in the United States. If you access the Site from outside the U.S., your information may be processed in the U.S., where data protection laws may differ from those in your country.
9. Children's privacy
The Site is intended for business professionals and is not directed to children under 16. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this policy from time to time. The "Last updated" date above reflects the most recent version.
11. Contact
FlowBIM.ai, a division of LOOKLOOP LLC, Chicago, IL, USA studio@flowbimai.com